Frequently asked questions

No. The Cortex Livre plan is free, with Chat, Code, Local AI, and connections within a daily limit. Paid plans raise the limits and unlock the GeHost cloud; Cortex Pro unlocks Messages and AI Attendant, and Cortex Max also unlocks the Team space and video. See Plans.

No. Plans are prepaid: each payment unlocks the plan period. Your account shows how long it's valid.

Our own AI pauses until the limit resets the next day. You can keep going with credits, upgrade your plan, or use your own subscription or key for another AI.

Yes, in the desktop app: connect your account through each vendor's official program in Settings › Providers. Usage with your subscription or key is billed by that provider, not by Cortex. See Your subscriptions and keys.

Ecila and Airam are the assistants of the Cortex family, created and maintained by GeHost. They come ready to use, with no key and no setup, within your plan's limit.

It doesn't have to: Cortex Local AI downloads and runs models on your PC by itself, and also uses the models you already have in LM Studio and Ollama.

Without an account, everything stays on the device. With an account, chats and the Library sync between your devices, and generated images and videos are stored on the device first. Chats in Messages stay only on your devices. See Account, devices, and privacy.

You decide. With Ask for approval, everything goes through you: running commands, changing files and going online. Approve for me lets the AI read files and open pages directly, but running commands still needs you. Full access lets the AI act without asking — use it only if you are sure. Local AI stays off until you turn it on.

Each request uses the limit of the person who asked. The team owner can turn on "the team pays", with a cap per person.

No. On any plan you can invite up to 3 people to one of your chats or projects. The full Team space, with channels, tasks, and Team AI, is part of Cortex Max. See Team.

Only if you choose Automatic mode. In Suggest mode, the AI only writes the draft. Even in automatic mode, it hands the chat over to you when it doesn't know, when the customer asks for a person, or when there's a complaint. See AI Attendant.

Android, iPhone and iPad, Windows, macOS, Linux, and in the browser (Cortex Web), with the same account. There's also a CLI for the terminal. See Getting started.

In the app, tap Report a problem and tell us what happened. See Report a problem.